GOOGLE ADS / POLICY GUIDE
Laptop repair ads
disapproved?Start with the policy.
Understand the consumer technical-support restriction before changing ads or submitting an appeal. A guide for independent laptop repair businesses in India.
Explore this page ↓
THE ISSUE
A real shop can still fall under a restricted service.
Google’s third-party consumer technical-support restriction includes hardware repair and offline support. A physical address or a different headline does not, by itself, make the advertised service eligible.
Read Google’s technical-support policy ↗Review the service against the policy.
Read the exact suspension reason and appeal route.
PRACTICAL GUIDE
Why changing the ad copy may not solve it
A review needs to establish whether the service itself is eligible, not look for special wording that avoids a policy check.
What the review needs to establish
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Whether the advertised service falls within Google’s consumer technical-support restriction.
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Whether the website accurately describes the business and any manufacturer relationship.
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Whether the website clearly explains the services actually offered.
Creating new accounts or changing ads and domains to evade enforcement can lead to suspension. Use the appeal process if you believe the decision is mistaken.
PRACTICAL GUIDE
Start with eligibility, then review the account
We review the policy decision, the services offered and the landing page before recommending changes or an appeal. Approval is not guaranteed.
The review sequence
A useful review follows three steps:
- Check eligibility against the published policy.
- Correct inaccurate business or service information.
- Appeal where the decision appears mistaken.
ADS BY AKSHAR
Practical work.
Useful perspective.
Based in Hyderabad. Working with businesses across India.
Our story ↗